Make Sure you get your £12 Government Electricity Rebate

The Government are giving a £12 rebate to ALL domestic electricity customers this Autumn/Winter. (Any domestic household that pays for electricity should get this. It's NOT limited to those on low incomes, benefits...)

The Government Electricity Rebate (GER) is a £12 government contribution to help lower the impacts of these Government environmental and social policy costs on consumer energy bills. It is part of a wider package of measures which will reduce household energy bills by an average of around £50 per year in 2015.

You will receive the Government Electricity Rebate directly from your electricity supplier shortly as it is rolled out over the autumn.

Are you eligible?

You will be eligible to receive a Government Electricity Rebate if you have a domestic electricity supply contract with a domestic electricity supplier. Any domestic household that pays for electricity should get this. It's NOT limited to those on low incomes, benefits...

How to claim the rebate?

Most households will not need to take any action to receive the rebate. If you pay by Direct Debit or on receipt of a bill (e.g. quarterly) you will see a credit automatically applied on the next bill.

However, if you pay for your electricity through a pre-payment meter, you may need to actively redeem the rebate.

Your supplier should inform you about how you can claim the rebate but it is likely to be one of two methods:

• You may be sent a voucher (likely with a barcode) to be redeemed for electricity credit when you next top up at your usual retail outlet. This voucher must be redeemed at a pre-payment vending site within the validity period stated on the voucher. You will also need to show a valid form ID along with the voucher.
• Alternatively, you may receive the £12 rebate automatically as your supplier will have sent an electronic credit which you will pick up when you next top up.

What to do if you think you have not received your rebate

The rebate will be paid to eligible domestic electricity customers over the course of the autumn from the 11 October 2015.

If you are a pre-payment customer – look out for a letter from your supplier between October and November which should include either a £12 GER voucher or instructions to take your pre-payment key to a pre-payment vending site to collect your £12.

If following this you have still not received your GER, you should get in contact with your electricity supplier.

If you pay for you electricity by cash, cheque or direct debit you will have this applied directly to your account and will be notified of receiving the rebate on your next bill or statement.

If following this you have still not received your rebate, you should get in contact with your electricity supplier.

Source: Department of Energy & Climate Change

More help.

Check what grants you may qualify for.

You should also check if you qualify for the Government's free boiler grant, which enables old, in-efficient heating boilers to be replaced completely free of charge.
Read more...

You may also qualify for a £140 Government grant to help with electricity bills?
Read more...

• Last updated 24 October 2015

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