In arrears? What will happen
Utility bills are priority debts.
This is because if you fall into arrears, gas, electric or phone suppliers can disconnect your service.
This means that utility bills should be paid in full before you consider making payments to ‘non-priority’ debts such as credit or store cards, payday loans, catalogues, bank loans or overdrafts.
Gas and electric arrears
If you don’t pay your gas or electric bills, your supplier can apply to Court to get a warrant to enter your home to fit a pre-payment meter.
This means you must pay the arrears at a set weekly amount or lose the supply.
They can also remove the meter and cut off your supply.
Your supplier will then try to collect the debt you owe using a debt collection agency.
You should also check if you qualify for te Government's free boiler grant to help reduce your future bills, the grant which enables old, in-efficient heating boilers to be replaced completely free of charge. Read more...
If you fall behind with your water payments, your water supplier can’t disconnect you.
However they can start court action to get you to pay the arrears back, and in some cases apply to deduct money straight from your benefits.
Need help with gas, electricity or water bills?
Our specialists can quickly advise you on what to do if you've got utility company debts.
Simply call the team on 0800 36 88 133, or take the get out of debt test and discover your best solution.