Claims Helpline: 0800 36 88 133
Follow Us:

Cavity Wall Insulation Claims

Claims Helpline
0800 36 88 133

Cavity Wall Insulation Claims

Get our FREE weekly email full of the latest deals, guides and money saving tips.

Cavity Insulation is an effective way to reduce your energy costs but unfortunately there have been issues where cavity wall insulation has been mis-sold or not installed correctly.

When this has happened damp has often become a problem.

A large number of property owners have reported substandard installations leading to problems with damp and damage to their homes.

This could add up to as many as tens of thousands of homes nationwide.

Cavity Wall Insulation Problems

There are a number of reasons why cavity wall insulation may need to be removed:

  • Problems when the product used is no longer providing insulating properties following time related degradation
  • Problems when the insulation may have been fitted in an inappropriate property
  • Problems when the insulation may have been fitted badly
  • Problems when the insulation may have been subject to flooding

Who's affected

IRT Surveys Ltd has conducted a study of 250,000 UK homes, and has found that half of the cavity-walled homes it investigated have damp, slumped or missing insulation. If this figure is true for the rest of the properties that have CWI installed, it would be the case that 3 million homes are affected by cavity wall insulation problems.

How do I know if my home has faulty cavity wall insulation?

Whilst is can be tricky to identify if you have a cavity wall insulation problem, without getting an expert to assess it, here are some general indicators that you may have faulty cavity wall insulation:

  • No noticeable increase in heat or temperature due to low quality materials being used.
  • Drill holes visible in the walls.
  • Mould, condensation or damp since cavity wall installation.
  • Damaged Brickwork.
  • Blocked Air Vents.

If you have any of these problems then YOU may be entitled to compensation.

Get our free weekly email full of spam free deals, guides and money saving tips.

How can I get the problem rectified?

If the installing firm is still trading (some of them are not) then it is their responsibility to rectify the problem. If they refuse, or if they are no longer trading, then responsibility falls on CIGA under its 25-year guarantee.

The maximum payout for rectification work with CIGA is currently £20,000

How Do I Check If I Can Claim?

Our claims specialists can quickly tell you if you have a valid claim and the amount you are likely to receive back. Simply click the "Can I Claim" button, complete the form and we'll quickly assess your claim.

latest foreign currency rates

Latest foreign exchange rates

  • by James Bulloch
  • October 14, 2015

The Money Advice Online Travel Cash service offers free delivery of banknotes directly to your door....

Get Deal

flight delay compensation

Has your flight ever been delayed or cancelled?

  • by Isabelle Morris
  • October 18, 2015

Has your flight ever been delayed or cancelled? You could be entitled to £510 in compensation. Check now...

Read More

attachment of earnings

A Guide To An Attachment of Earnings Order

  • by Admin
  • June 23, 2015

Have you received a letter threatening an attachment of earnings. In this guide we explore what an attachment of earnings order is, how they work and how to defend...


Contact the Money Advice Team:

debt helpline 0800 36 88 133

0800 36 88 133

(freephone, including all mobiles)
money advice online

Request A Callback

No time to talk, we'll call you back.

Connect With Us

Faulty Cavity Wall Insulation claim checker.

PERSONAL GUARANTEE: Your details will be kept confidential. We will NEVER pass your details on to third parties unless you ask us to. We NEVER cold call or cold text.

More info on hoax calls

Latest Tweets

Latest testimonial

Fantastic,they are life savers.

I Contacted them at 5 pm on a Thursday night,they arranged a meeting Friday morning with all the relevant bodies their because my case was the following Monday .I can't sing their praises high enough they contacted the courts same afternoon. Fantastic response, I avoided bankruptcy on the Monday and was given time to arrange an Iva. I risked losing my home,my mother and fathers home all hope seemed lost until I made that fateful phone call. I can now sleep at night.


Join 100,000s of Money Advice Onliners who read our WEEKLY email. Get our round up of ALL the best money saving tips, best buys, discount vouchers and competitions. Don't miss out!

* indicates required

We hereby promise to be responsible emailers.

Contact Us
  • Phone: 0800 088 2208
  • Email: [email protected]
  • Monday - Friday: 8:00 am - 9:00 pm
    Saturday - Sunday: 10:00 am - 4:00 pm
Say Hello

Money Advice Online and are trading styles of the Baker Adams Advisory Group © 2015-2018 All rights reserved.

Made with in Manchester

Money Advice Online are a comparison service that acts as an introducer to companies who offer regulated financial advice (FCA approved). Our website is completely free for you to use but we may receive a commission from some of the companies we feature. Money Advice Online does not provide any advice and we are not liable for any financial advice provided by, or obtained through a third party. As with any investment, the value of investments can fall as well as rise and maybe worth less than what was paid in. Past performance is not an indicator of future results. Money Advice Online does not provide any regulated debt activates in relation to debt counselling or adjusting. You can also get free impartial debt advice by following this link to the Money Advice Service. IVA