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Hoax calls, unsolicited calls and emails

Money Advice Online NEVER make cold calls or send unsolicited text messages or emails.

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We have been made aware that people are pretending to be Money Advice Online, "cold calling" individuals about potential claims, financial reviews and other sales activities.

We never engage in cold-calling, cold-texting or spam emailing. So if you you are contacted by someone "out of the blue" DO NOT give them any personal details.

Our advisors will always be able to give you the exact date and time of your original enquiry with Money Advice Online.

All of our calls at Money Advice Online are recorded for training and monitoring purposes, and our entire website is hosted on secure servers to ensure your privacy and safety online. You will see a little padlock in your browser address bar.

How to stop cold calls

Registering your number with the telephone preference service is FREE and can help prevent unsolicited calls.

You can register online at their website: Telephone Preference Service

You can read our guide to "How to stop nuisance cold calls to your mobile phone"

  • Last updated 23 November 2015

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Moneyadviceonline.co.uk is a comparison service that acts as an introducer to companies who offer regulated financial advice (FCA approved). Our website is completely free for you to use but we may receive a commission from some of the companies we feature. Moneyadviceonline.co.uk does not provide any advice and we are not liable for any financial advice provided by, or obtained through a third party. As with any investment, the value of investments can fall as well as rise and maybe worth less than what was paid in. Past performance is not an indicator of future results. Moneyadviceonline.co.uk does not provide any regulated debt activates in relation to debt counselling or adjusting. You can also get free impartial debt advice by following this link to the Money Advice Service.

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